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SebastianKunzke · 07-11-2022

I created a new workspace experience over the app engine studio. Within the workspace I use the default page for a record. After my first tests I saw, that the workspace is using different form layouts. Is there a way to link a defined form layout to...

SebastianKunzke · 04-28-2022

Hi experts, We have the case, that we want to use the new table "Business service" instead of the parent table (cmdb_ci_service). This is suggested based on CSDM and also based on the release notes from ServiceNow, that this table replace the general...

SebastianKunzke · 03-20-2024

Hey,That is an interesting question. The following should work:1. Create both task without waiting 2. Do an in parallel 2.1 wait for condition task = skipped 2.2 update the other record 3. Update requested item and include the stage "cancelled" The e...

SebastianKunzke · 03-13-2024

Hey Nayana,You can disable the all option with the flag "Remove all option". However this flag is only available for interactive filter type "Reference". For all other types ServiceNow disables the visibility. So I assume it wouldn't be considered.Ki...

SebastianKunzke · 03-11-2024

Hey Josh,That is an interesting solution, but I am unsure, why you have to use the +fx function. During the look up I just use the condition "is one of". This will return the list of all selected records, because the condition "is one of" can work wi...

SebastianKunzke · 03-01-2024

Hey,I would assume, you need to contact to your ServiceNow partner. As far I know their is no demo data available and a lot of companies are struggling with this topic.In addition I can suggest this video CSDM Example Series: Platforms (youtube.com) ...

SebastianKunzke · 09-19-2023

Beside the point, that I do not know, why you need a custom table (In my point of view some custom fields on the exisiting table would be enough), I would suggest to build an on demand flow. You could make a look up records to the cmdb_ci_appl table,...

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Configurable Workspace: How to link a new layout to a record?

Service ACLs: Why are child tables (Business, technical services) not visible for logged in users, but "normal" Service (cmdb_ci_services)?

Re: Closing a catalog task when another catalog task is closed in flow designer

Re: Hide/Remove "ALL" option in Interactive Filter

Re: Flow Designer & List Collector "For Each": A low-code solution

Re: CSDM Blueprint or Default Template including all Dependencies

Re: Need Assistance with Custom table