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ServiceNow Employee
ServiceNow Employee
since ‎05-09-2016
‎10-25-2023

User Statistics

  • 544 Posts
  • 32 Solutions
  • 7 Helpfuls given
  • 164 Helpfuls received

User Activity

Service Catalog in the Kingston Release

01-22-2018
There is so much Service Catalog goodness in the new Kingston release that I am unsure where to start. The whole Service Catalog experience on Service Portal is a game changer. The three-stage Order guide process, new out of the box widgets for servi...

Full feature support for variable editors on record producers

01-07-2018
Among the most important Service Catalog enhancements in Jakarta is the full feature support for variable editors on records created via record producers. (Those who have HR or Customer Service case management active on their instance, or have create...

Develop Amazon Alexa Skill For ServiceNow

11-30-2017
Hello Alexa developers!     Great to be participating in AWS re:Invent and we can't wait to see what Alexa Skills you come up with at Hack Your Office.   We would love to hear about them and answer any ?'s thru the comments section below.   As an inc...

Consider Mobile when using Catalog Client Scripts on Service Portal

10-30-2017
When you move to Service Portal, there is a possibility that the client scripts defined on catalog items and record producers do not work on Service Portal. The reason is that Service Portal is a mobile framework and when you created the scripts on p...

3 changes to the SLA engine for domain-separated instances

10-09-2017
If you have a domain-separated instance like managed service providers (MSP) and have service level agreements defined for individual domains, then you may have faced one or more of these issues:SLA not getting assignedDifferent, unexpected SLA getti...
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