In the dynamic landscape of business, large software implementations are frequently deployed with the aim of enhancing business processes. These implementations, while designed to streamline operations and increase efficiency, often present a unique ...
I am looking into Digital Portfolio Management and wondering if there would be a valid reason for relating a Business/Technical Service and their offerings to a Product Model.
The benefits I see are:
Ability to indicate that the product itself has ...
Hi - I am working on a large CMDB with Multisource enabled. CIs are populated using different sources and in most cases the cmdb_multisource_data is properly updated with Discovery source containing the last contributing source.However I also came ac...
Hello - CMDB Groups (cmdb_group) can be of one of those three types:
DefaultHealthCMDB Workspace
I understand and use the first two types, but when creating a CMDB Workspace group, I can't find any real use of it in the CMDB Workspace. Yes, I can lis...
Hi,
Based on some research I made on the CMDB Data Manager, it looks like the Delete policy only deletes CI that are not referenced by tasks and possibly other tables. From what I can see, only "independent" CIs will be removed.
I suppose the int...
In what classes are those CIs? As pointed out, you get this value when the Life Cycle Mapping could not find a mapping entry for your combination of class, legacy status field and value.
When you activate Life Cycle Mapping, a script does a mass on...
Fantastic Barry -- I guess given what the Scheduled Job does, it supports my initial thought that Service and Service Offerings should also have a Product Model.
Thanks!
Hello @Alec Hanson et al- I agree those Life Cycle fields are cumbersome, to say the least.
On your point #1, did you try to filter on the Hardware table, as well as all the parent classes? Some of the LC controls use inheritance, but not consisten...
Nope unfortunately, I never managed to think of a proper construct for this scenario. I believe ServiceNow's rationale is that from a consumer perspective (business or technical), only one offering matters. Should other teams/offerings be involved, t...