About Nia McCash - ServiceNow Community
Mega Sage
Mega Sage
since ‎09-30-2015

User Statistics

  • 742 Posts
  • 115 Solutions
  • 553 Helpfuls given
  • 676 Helpfuls received

User Activity

Will cancelled sessions for K24 update in our agenda?

04-17-2024
I just noticed that one of the sessions I signed up for seems to have been cancelled but it is still showing up in My Agenda. Can our Agendas be updated if a session is cancelled so we know to sign up for something else or make plans for that time sl...

Why I'm Looking Forward to Using the Clone Admin Console

02-22-2024
Sometimes, I can be a late adopter, resistant to change... I learned the platform using the classic UI and I continue to use the classic UI to do scoped app development when I can, instead of using Studio or AES. Change is hard and why would I want t...

Actionable Analytics for Front Line Fulfillers

09-13-2023
I recently saw a tweet from Dan Grady about "actionable analytics" and it made me think about a recent dashboarding experience. I was tasked with re-designing the dashboard for our front line staff-service desk employees, who work in a high-pace, hig...

Learning to build our own RPA from the #BuildWithRPA Challenge

09-12-2023
I am new to the Robotic Process Automation (RPA) concept and I like learning by example so the #BuildWithRPA Challenge was a great opportunity for me to learn all about RPA.   First: a little about my learning process...    I learn best by seeing an ...

How to Make the Most Out of Knowledge: ServiceNow's Epic User Conference

03-28-2023
To help you get the most out of your conference experience, I'm sharing some tips based on my attendance in 2017-2019...   Note: These tips are based on my experiences to Knowledge pre-pandemic. Some things may have changed since then.    Subscribe...
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