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A well-maintained data platform for IT  (a.k.a. Configuration Management Database) serves as the backbone of your enterprise service management processes, enabling organizations to achieve greater efficiency, agility, and reliability in your operatio...

ServiceNow Certificate Management allows customers to effectively manage X.509 certificates by providing workflows powered by the ServiceNow data platform. ServiceNow Discovery solution can discover the certificates deployed in the infrastructure and...

Building a service-aware CMDB can have a force multiplier impact on Technology workflows, where the service context can help customers to elevate the adoption of ITSM/ITOM/SecOps/GRC/APM workflows. Service-aware / Application context-aware data in th...

Gartner forecasts a rapid global expansion of cloud adoption, with industry spending on cloud services projected to grow 21.7% in 2022. In addition, Gartner predicts that cloud spending will exceed 45% of all enterprise IT spending by 2026. Cloud Mig...

Service-aware / Application context-aware data in the ServiceNow platform drives AI-Powered Service Operations with ITSM/CSM/AIOps outcomes. The service mapping narrative has evolved and ITOM Visibility service mapping technology enables customers to...