I have a requirement where I want to remove one option from a choice list drop down in List layout view for non admin users.So, that they are not able to select that option in the list layout at all. Is it possible ?
Hi,I have a requirement where I need to redirect ITIL users to a specific homepage when they login the first time.If they choose to override the default homepage with custom one. The system should allow it and should not redirect them to the default ...
"action.setRedirect(current);" will NOT work in a Client Script.
Instead, can you replace it with following statement - "return false;"
This should fix the issue. Also just an observation - g_form.getValue('status')=='0' might not work correctly if 0...
Hi,
Seems like you are using this UI Action on a new (not yet inserted in DB) record. If that is the case, the Redirect will not work.
The reason is that for a new record there is no sys.id and current object does not hold. I am guessing you want to ...
The parameter name should start with "sysparm_" if you want to read it via URL.Can you change the parameter name to "sysparm_ritm" instead of "ritm".Thant should resolve the issue for you.
The simplest way to control specific fields will be to create read/write Access controls on fields of 'sys_user' table that you don't want to be visible/editable to the Service Desk.This way they will still be able to view the records but will not be...
You can set up a metric definition that records this change for you.Then you can report on the metric instances for that definition which will bring a list of desired Change Requests.One thing to keep in mind is that Metrics will give you data from t...