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bammar · 08-16-2022

After upgrading Sub Prod to San Diego Patch 4a ( prod is on San Diego 4) - we noticed on our record producers we no longer see the info message with their incident number after they hit submit . People may not have even noticed this yet - or maybe it...

bammar · 05-12-2021

Hello All, I wanted to provide some insight on Templates within Paris. Paris Version of ServiceNow not takes into account dependecies and respects available choice values. For instance a Person setting a template up previously was able to put a Valu...

bammar · 10-29-2020

Hello All, I wanted to share the new BurnUp functionality I developed for my organization after hearing about the need and collecting the required datapoints from our Business Analyst. This is an alternative to the Out of Box Burndown functionality,...

bammar · 05-19-2017

We have a very large database of users and we dont want all of them showing up when we want to add members to our Visual Task Boards. Is there a way to Do a reference qualifier or to somehow restrict a subset of users from showing up. Only a small nu...

bammar · 12-02-2016

I have a list of items our users can select. I want to sort it based on an attribute ( another field , not the primary label people see in the list bucket) . Then i want to evaluate and run code on the array results in order based of an attribute of ...

bammar

You may decide that the original change should be withdrawn then everyone is notified, then have a new change cloned and rescheduled... If you want to keep the same change you need to ensure proper alerting to all parties, as well as the expectatio...

bammar

Well the infrastructure for this has to be built out in the schedule area. Where you set up Schedules like School Year. Then when you load this up you can try to restrict how far it goes. Or create one schedule for every year and do the upkeep to rep...

bammar

We have seen this too but without finding root cause just how to alleviate it. If a user has customized their RIDAC columns i found there is a user preference that gets created. By either changing the name of the user preference - say add a 1 to the ...

bammar

Probably alot of ways to address. You may consider dedicated approval groups and decide that no one can be a member of multiple approver groups ( at least multiple that can appear together for a CR) . OR you can make a business rule that after a pers...

bammar

If they are both part of the task table heirarchy you should be able to, however you would want to specific which tables you want to show data from in the query ( there is a field that shows table name/ or use number starts with ) AND consider that t...

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User Activity

gs .addInfoMessage on portal record producer no longer working San Diego Patch 4a

Paris and Templates

In House Sprint Burn Up Functionality ( Alternative to Burn Down)

Visual Task Boards - Restrict who shows up under + Add Members

Sorting a List array based on an attribute of the List items

Re: Reschedule change button

Re: How to create an academic year calendar?

Re: RIDAC page not fetching the data after Project Workspace upgrade

Re: Prevent user from approving for multiple change request approval groups

Re: generate report with more than one table