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Mike Allen · 05-01-2022

I have a widget that queries all tickets for a customer and then renders in html. I want to implement pagination, but I am still querying ALL tickets and then splitting them up. So, if a customer has 10k records, this takes a very long time. To comba...

Mike Allen · 03-18-2022

I have a customer trying to create cases in ServiceNow. In dev, they are able to do this just fine passing me their ticket number, which I am using as the correlation_id. So, the case creates with their ticket number in the correlation_id field. In p...

Mike Allen · 06-29-2017

Let's say, hypothetically, something was pushed in an update set that fundamentally changes the look of the Service Portal index page. Now, this friend of mine, needs to revert back to the old way the page looks. He has already dine some dumb stu...

Mike Allen · 06-12-2017

I am trying to use the cab_calendar:to show all changes for the day against the blackout and maintenance schedules, not just the chosen change. I am relatively new to AngularJS, so I would appreciate greatly anyone who could point me in the right d...

Mike Allen · 03-01-2017

There are several instances of OOB scripts not falling with proper best practice, even according to ServiceNow's own best practice guides. They use things like constructors vs. literals, missing semi-colons, using eval, etc. I'm of the mind to le...

Mike Allen · 02-08-2023

Make sure there isn't a dictionary override for the case table on that field.

Mike Allen · 02-08-2023

Also, make sure there isn't a dictionary override on the case table for that field.

Mike Allen · 03-18-2022

I saw that article, but the user has the correct roles to read. It seems to be saying, we can't update a case because we cannot find the correlation_id in any existing case. Ok, that is fine, except the system should create a case in that scenario, a...

Mike Allen · 09-18-2019

Looks like it is octal, and you have to specify base 10: for (var i = 0; i <= 20; i++) { var a = '0' + i; var b = parseInt(a,10); gs.log('a = ' + a + '; b = ' + b); gs.log(typeof a); gs.log(typeof b);} gs.log(parseInt('10'));

Mike Allen · 08-14-2019

Here is a good post: https://community.servicenow.com/community?id=community_blog&sys_id=01ccee25dbd0dbc01dcaf3231f9619dc I think you want setActive(), not showTab().

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Need help chunking large array and feeding to paginator

Target record not found in import set table.

revert service portal index page

cab calendar

Best Practice in OOB

Re: Case condition of assignment_group is not working

Re: Case condition of assignment_group is not working

Re: Target record not found in import set table.

Re: parseInt() doesn't work?!

Re: How do I show Mandatory fields Tab on form