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It looks like it hasnt been documented, but this seems to work for me when creating subflows for alert management.   When creating your input variable, create it with the name: ah_alertgr  Once saved you can label it different, but now you should hav...

Can you check an alert that executed the subflow and see if there is a runtime value for your Alert_table input.

This may be a little late, but you need to have the "Connect Support" plugin enable for live agent handoff.