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Mark Roethof

Hi there, Like most ServiceNow releases, also the Washington DC release brings some small though very useful improvements on Service Catalog. One of the improvement this time around is "Set field message for questions in catalog items". Already sev...

Mark Roethof

Hi there, Also can't wait to upgrade your company instances to the Washington DC release? Just do it, go go go . While performing "Upgrade in a week" at one of the largest financial companies in The Netherlands the upgrade went pretty smoothly. On...

Mark Roethof

Hi there, Instance Scan, one of the best things of ServiceNow, though also horribly underutilized by customers. Out-of-the-box the free Instance Scan application comes with a limited number of Scan Checks, which can be uplifted using free Store plu...

Mark Roethof

Hi there, ServiceNow exam costs, one of thé most popular topics in the ServiceNow community. Especially when it comes to "free vouchers"... Let's sum up some of the most frequently asked situations and include the "updated" course and exam prices a...

Mark Roethof

Hi there, Another release is available since a few weeks: Washington DC. With a new release, also a short Webassessor blackout period will take place. Seeing the past few releases, a high amount of questions got raised on why no exams could be book...

Mark Roethof

Hi there, Did you also create any scan checks yourself? Asking because simply performing run update set scan or the batch scan with only the out-of-the-box checks: useless. The out-of-the-box checks are not targeted to development. So your scanni...

Mark Roethof

Hi there, Can you share any details?

Mark Roethof

Maybe something went wrong with the plugin installation? Can you try and repair it.

Mark Roethof

Automated Test Framework (ATF) > Administration > Select Cloud Userhttps://your-instance.service-now.com/now/sn_atf_tg/set-user-credentials Double check: this is a company instance right?

Mark Roethof

Hi there, Have you also did any configuration? For example setting up the Cloud User?

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Washington DCs no code "Set messages for questions"

Upgrading to Washington DC? Manual update Workflow Studio required!

Instance Troubleshooter Scan Checks

2024 exam vouchers, on demand/instructor led courses, exam/retake costs

Vancouver > Washington DC Webassessor blackout period

Re: Update Set Scan Best Practises

Re: Virtual agent chat icon on Service Portal

Re: ATF Test Generator and Cloud Runner setup

Re: ATF Test Generator and Cloud Runner setup

Re: ATF Test Generator and Cloud Runner setup