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We are very excited to host our first inaugural User Group meeting in the New Jersey Area! Please SAVE THE DATE! Register Now for the NJ Inaugural User Group Meeting!!Date: Tuesday, December 4, 2012Time: 12:00pm — 4:00pm followed by Happy Hour! Place...

In this episode,   ben.yukich provides tips and tricks for using the powerful Discovery tool to identify, maintain, and get control of the configuration items in your Configuration Management Database (CMDB). ListenSubscribe to iTunesFor more informa...

If SAML isn't working for you as expected, you might find this new video helpful! It provides guidance for troubleshooting errors related to SAML 2.0 integration with ServiceNow instances. It applies to Eureka and earlier releases.

We recently published a new MID Server video! Whether they have been active for some time or are being deployed for the first time, MID Servers can go down. This video explains common Windows service and network issues that can affect a MID Server an...

We've updated our Best Practices playlist with all of our most recent videos! You can view the best practice playlist here. This playlist now includes:ServiceNow General Planning Best Practices - YouTubeServiceNow UI Actions Best Practices - YouTubeS...