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It's a know Problem (PRB1734388) and fixed in Patch 1. In KB1628704 ServiceNow recommends setting sn_kmf.protected_script_encrypter.use.newkey to "false".
Hi @Mark Roethof
The issue you are describing seems to be dependent on the used keyboard layout. I have a German keyboard layout and the SNUtils slash command is not kidnapped on a Washington instance.
Instead the Ctrl+Shift+/ shortcut of ServiceNow...
Hi @Steve from Dall
there is an infinite number of reasons why it is not working anymore. If you like, you can reach to me on LinkedIn to schedule a short meeting.
Maik
Hi @Kiran Kumar 76
Yes it will install it, however there is no impact. You first have to request the provisioning of AI Search in your instance (not possible for PDIs) and then you have to configure it in some places to replace the legacy Zing searc...