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CreatorCon 2025 Interested in CreatorCon? CreatorCon is where ServiceNow developers, architects, and practitioners come together to learn, build, and connect. Join us May 6-8 at Knowledge 2025! Want to know more? Click below to explore what’s in store. CreatorCon is now live! Explore CreatorCon What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurenmcmanamon Agenda Builder is Live for CreatorCon 2025! Build Your Best Week Yet Agenda Builder is offi... Read More Posted by Earl Duque CreatorCon Tips and Tricks from the ServiceNow Community Team Headed to CreatorCon a... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by jordancbaron Get Hands-On at CreatorCon, Register Today! Hey there, ServiceNow Community! Guess what? Take the opportunity of a lifetime and... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More Posted by laurenmcmanamon Streamline Your ServiceNow Workflows with Saved & External Triggers + Flow Debugger The ServiceNow Yokoham... Read More Posted by Earl Duque Your Yokohama ServiceNow Release - Watch the TechNow Webinar hosted by your Developer Advocates Read More Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Vineeth P V Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by VLee1 What's feature for ITBM standard license and ITBM professional license in Orlano version What of the below feat... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Community Highlights Selva Arun Specialist Understanding HTTP Requests, HTTP Headers, and Query Parameters for Any Integration Understanding HTTP Req... Read More Selva Arun Specialist Integrating AWS IoT Core with ServiceNow for Automated Incident Management Integrating AWS IoT Co... Read More Selva Arun Specialist Snowflake Integration with ServiceNow Using REST API, OAuth 2.0, and Scheduled Job!! Snowflake Integration ... Read More AJ-TechTrek Specialist Boost Your ServiceNow ITOM Career with ITOM Batch 3 Playlist – TechTrek with AJ 🚀 Hi Everyone, In today’... Read More shreedevin Specialist Anyone passed Now Assist for Field Service Management Implementation Bootcamp Accreditation exam Hi Everyone, In today’... Read More shreedevin Specialist Now Assist for Field Service Management Implementation Bootcamp Accreditation Did anyone attempt Now... Read More Shreya Wani Specialist ServiceNow Women's Meetup Hello everyone!On March 22, 2025, we’re bringing together the incredible women in t... Read More Selva Arun Specialist Learn ServiceNow to Slack Integration for Change Request Approvals! 🚀 Custom ServiceNow t... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online The Best Case Is No Case: Safeguard Your Organization with Health & Safety Hosted by Lolita Honkpo 29 Apr, 2025 02:00 AM PDT Event Details Online Ask the Experts -- How to build your brand Hosted by britta 29 Apr, 2025 08:00 AM PDT Event Details Online AIOps Office Hours Hosted by Lolita Honkpo 29 Apr, 2025 08:00 AM PDT Event Details Online Ask the Experts -- How to build your brand Hosted by britta 29 Apr, 2025 08:00 AM PDT Event Details Online Building your brand -- Learn from the experts! Hosted by britta 29 Apr, 2025 08:00 AM PDT Event Details Online Office Hours: Deploying Employee Center Hosted by Lolita Honkpo 29 Apr, 2025 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Teams integration architecture diagram?

Can someone share the MS Teams integration architecture diagram? I do not seem to be able to find it and would love to see it.

  • Question
  • Architect

MS Teams chat activity buttons and links

I would like to change the way the Microsoft Teams chat entry is displayed in the activity stream. Currently the biggest most obvious option is to View the teams chat ultimately, either in the old teams desktop client, or in the new teams or web clie...

  • Question

How to Implement CMDB from Scratch

Hello Everyone, I recently received a job offer where I have been hired to implement a CMDB from scratch. The organization has recently deployed ServiceNow and now aims to establish a fully functional CMDB.I am seeking guidance on the key steps to fo...

  • Question

Disable a function of a script include

If an email is marked by the sender in their email client as sensitive, or the word private is used in the subject then Support Services (scoped application) picks this up and marks the Support Request as private. This is done by this._determinePriva...

  • Question

Resolved! How do I test the vendor portal

I'm sending the assessments to a test vendor and a test primary contact. How do I access the vendor portal as the test primary contact? The contact has the vendor_contact role.  The url https://companyname.service-now.com/svdp opens the portal but I ...

  • Question
  • Vendor Risk Management

Uncheck the default option in star type survey.

 Hello community, good afternoon. I have a problem related to a survey that is sent to the user when his request has been completed.The user enters the satisfaction survey and the first question appears with the default answer but when he clicks anyw...

  • Question
  • Request Management

Rewind, Reflect, and Ride into CreatorCon!

  Rewind, Reflect, and Ride Into CreatorCon As we cruise down the #RoadtoKnowledge, we’re hitting the brakes to look back at the moments that made CreatorCon unforgettable in the past. Whether you learned something game-changing, met someone inspiri...

  • blog

ownership group and publishing articles

Today we have the ownership group feature enabled.We want members of the ownership group to be able to go from Draft to publish. (no approvals needed)We only want approvals for non-members of the ownership group.Is this how the out of box workflow wo...

  • Question

Survey trigger not working

Hello All,Our instance is on Xanadu 8 and have a survey on table project stakeholder with trigger conditions : project is close complete and assessment recipient = yes Though the trigger conditions are met, the survey doesn't trigger. Please guide me...

  • Question
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