Whether you are a new customer or an existing customer, you want to realize value as quickly and effectively as possible with the ServiceNow platform. Trying to manage your incidents or wanting to give your end users a simple and easy way to request services or trying to get a handle on your overall software and hardware inventory: these are just a few things you may be focusing on.
This lifecycle guide is organized by the typical phases you'll go through as a customer of ServiceNow. First, you'll plan, then implement, then use and adopt applications, and then upgrade and renew. Step through the lifecycle in order or pick and choose depending on where you are and what you need to accomplish. Come back often to see what additional information will bring you the most value.
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