GlideAjax Example Cheat Sheet

Version 2

    It can be hard to remember all of the Client and Server elements of a GlideAjax call. I created a simple example with color coding to help make sure I don't miss any of the details when I'm making a new call from scratch. I hope this helps. I attached a Word doc as well as the image and text below for convenience.


    Note: Client callable must be checked in the Script Include for this to work


    # Yellow:

    This is the name of the class you create. This is usually the same as the name of the Script Include.


    # Magenta:

    This is the name of the function to use in the script include. You can have a single script include with multiple functions that accept and return different parameters. For example, you could create a single Script Include for getting data related to users and keep adding functions to it as needed.


    # Green:

    This is a parameter that is passed through the URL of the AJAX call. You can add more than one parameter. usually this is information you will use to make a GlideRecord call in the Script Include.


    # Red:

    This is the function that asynchronously waits for a response. Any code that you need to wait for a response needs to go in the function referred to in the getXML(). Code that doesn't need to wait goes directly after the getXML() call inside the main Client Script function and won't wait for a response before executing.


    # Cyan:

    These are the pieces of data you need from the Server. They are added to an object in the Script Include and passed back to the Client Script. You can do anything with these when they are returned. In this example they are used to set a value on the form.


    Client Side (Client Script):

    function onChange(control, oldValue, newValue, isLoading) {

        if (isLoading || newValue == '') {




        var ga = new GlideAjax('asu_GetLocationData');

        ga.addParam('sysparm_name', 'getCampus');

        ga.addParam('sysparm_buildingid', g_form.getValue("u_building"));




    function updateCampus(response) {

        var answer = response.responseXML.documentElement.getAttribute("answer");

        var clearvalue; // Stays Undefined

        if (answer) {

            var returneddata = answer.evalJSON(true);

            g_form.setValue("campus", returneddata.sys_id,;

        } else {

            g_form.setValue("campus", clearvalue);




    Server Side (Script Include):

    var asu_GetLocationData = Class.create();

    asu_GetLocationData.prototype = Object.extendsObject(AbstractAjaxProcessor, {

        getCampus: function () {

            var buildingid = this.getParameter('sysparm_buildingid');

            var loc = new GlideRecord('cmn_location');

            if (loc.get(buildingid)) {

                var campus = new GlideRecord('cmn_location');

                if (campus.get(loc.parent)){

                    var json = new JSON();

                    var results = {

                        "sys_id": campus.getValue("sys_id"),

                        "name": campus.getValue("name")


                    return json.encode(results);


            } else {  

                return null;