Make Customer Service a Team Sport (Frankfurt)

Version 1

    Title:

    Make Customer Service a Team Sport (Frankfurt)

     

    Presenter(s):

    Tobias Kutzer, Kerstin Weihe

     

    Company(s):

    ServiceNow

     

    Abstract:

    Learn how to provide a seamless customer service agent experience by connecting with the rest of the organization, accelerating problem diagnosis, and creating permanent solutions.