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Central Texas User Group

Event has ended



Please join ServiceNow specialists and expert users to discuss the latest ServiceNow
news and updates, along with best practice discussions and opportunities for
networking with your fellow IT professionals.


Thank you to our sponsor, Integrhythm!



This session will allow users to:


  • Trade tips, tricks and successes around the ServiceNow platform
  • Hear best practices and demonstrations
  • Network with your fellow IT professionals


10:00 - 10:30 Arrival

10:30 – 10:50 Welcome and Introductions

10:50 –11:35 The Resurgence of Service Management and ITSM; Omar Martinez; Christus Health

11:35 - 12:35 Working Lunch and Mixer

12:35 – 1:05 ServiceNow Tips and Tricks -  Get the most out of Visual Task Boards - David Lippa; ServiceNow

1:05 – 2:05 Realizing Business Outcomes - Tim Well; Integrhythm

2:05 - 2:15 Break

2:15 – 3:10 Jakarta Update:  Software Asset Management Cody Wolf; ServiceNow

3:10 – 3:25 Customer Choice - Topics for Next SNUG

3:25 – 3:30 Closing Comments

3:30 - 5:00  Happy Hour at Abel's on the Lake (across the street)


The User Group will be held in the Red Bud building. It is across the street (caddy-corner) from the main campus – on the corner of Lake Austin
Blvd and Red Bud. There should be plenty of parking and you are welcome to park in the main parking lot and walk over as well.


Happy Hour to follow across the street at Abel's on the Lake! 3825 Lake Austin Blvd, Austin, TX 78703



When and Where

  • Start Time:

    Jul 20, 2017 10:00 AM PST (America/Los_Angeles)
  • End Time:

    Jul 20, 2017 3:00 PM PST (America/Los_Angeles)
  • Location:

    Lower Colorado River Authority (LCRA) : 3700 Lake Austin Blvd, Austin, TX 78703

Event Info

  • Event Visibility & Attendance Policy:


Contact Info


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