We look forward to seeing you all at the Iowa ServiceNow User Group in Ankeny!
Please join ServiceNow specialists and expert users to discuss the latest ServiceNow news and updates, along with best practice discussions and opportunities for networking with your fellow IT professionals.
This session will allow users to:
- Trade tips, tricks and successes around the ServiceNow platform
- Hear best practices and demonstrations
- Network with your fellow IT professionals
Thank you to our host Casey's General Store and our event sponsor Integrhythm!
Casey's General Stores, Inc.
Training Room on the 2nd Floor
1 Convenience Boulevard
Ankeny, IA 50021
Parking and Entrance Instructions: Casey's has two lots near the main entrance, and Security will have some spaces marked off with cones. Please enter through the main entrance. Check-in with security, proceed up the stairs to the second floor and go to the left. You'll see the cafeteria on the right. The training room is attached to the Cafeteria.
**Proceeding the SNUG is an Optional Hands-On Lab**
Optional: Configuring and Deploying an Engaging Service Portal
Hands-On Lab preceding the SNUG - 9:00am to 11:00am
This session will provide a hands-on opportunity to review the Service Portal and its contents from an administrative perspective. Specifically, the lab will cover how to perform the following tasks:
- Create new service portals and pages
- Design using no-code and low-code techniques
- Add and modify menu Items
Agenda: Subject to change
|9:00am - 11:00am||Optional Hands-On Lab: Service Portal (must RSVP via link above)|
|11:30am - 12:00pm||Check-in & Registration|
|12:00pm - 1:00pm||Lunch|
|1:00pm - 1:15pm||Welcome & Introduction, Review of Agenda and What’s New? | Eric Gartland, Account Executive - ServiceNow|
|1:15pm - 1:45pm||Casey's General Store Presentation | Dave Stember, ServiceNow Administrator - Casey's General Stores, Inc|
|1:45pm - 2:45pm||Jakarta Release Overview (and plug-ins you did not know you had) | Matt Reinfeldt, Solution Consultant - ServiceNow|
|2:45pm - 3:00pm||Networking Break|
|3:00pm - 3:30pm|
HR Services at IDOT | Bill George, IT Manager - Iowa Department of Transportation
|3:30pm - 4:00pm||"Driving Business Value" | Bipin Paracha, VP and Co Founder - Integrhythm|
|4:00pm - 4:30pm||"Birds of a Feather" Roundtable Discussions|
|4:30pm - 6:00pm||Networking Happy Hour|
When and Where
Start Time:Today 9:30 AM PDT (America/Los_Angeles)
End Time:Today 2:30 PM PDT (America/Los_Angeles)
Location:Casey's General Store - Training Room (2nd Floor) | 1 Convenience Boulevard, Ankeny, IA 50021
Event Visibility & Attendance Policy:Open
- Allison Hadidian (Owner)