13 Replies · Latest reply on Jan 10, 2017 8:05 PM by sujitha nagaraju

    Http error 400 bad request in IE

      Hi. Whenever ServiceNow refreshes it often doesn't do so successfully and I get this error ( Http error 400 bad request ).  user was using Firefox 49.0.1.

       

      we have suggested user to try deleting single sign on cookie from Firefox and the problem hasn’t reoccurred. but today user is facing same issue with the firefox then he tried using IE still he is getting same error.

       

      user deleted the Service Now cookie alone which didn’t fix the problem and he couldn’t find an SSO cookie relating to Service Now in IE.

       

      Can any one help us how to resolve this issue?

       

      Thanks,

      Sujitha