Biography29 years old IT Consultant. Working for Do IT Wise, Bulgaria.
ServiceNow specialist: Covered the Saba Cloud - ServiceNow Discovery & Service Mapping accreditation; Participated into the ServiceNow Discovery, Service Mapping, System Administration & Scripting in ServiceNow paid Instructor - led training courses; Participated in the ServiceNow London ITOM Bootcamp (27.03.2017 - 30.03.2017, London - United Kingdom); Participated in the ServiceNow Prague Implementation Bootcamp (03.04.2017 - 07.04.2017, Prague - Czech Republic);
Officially certified by ServiceNow System Administrator (CSA);
Previous experience: 4 years within the HPE SW Support Organization: - spent one year as Delivery Manager of HPE EMEA SW uCMDB Frontline Support Team; - an year and a half as a Duty Manager - member of HPE EMEA SW Duty Manager Team; - an year and a half as a member of HPE EMEA OMU Support Team;