29 Replies · Latest reply on Sep 27, 2017 6:44 AM by Michael Scriven

    Ask the Expert: Service Portal, TechNow 28



      Join Chuck Tomasi and Dave Slusher as they walk you through creating and using a Service Portal widget on the Helsinki release. We will demonstrate how to code the widget itself with the real time editor, how to set up a Service Portal page to include that widget, and how to make that page available to end users. Service Portal is the Helsinki developer feature with the most excitement behind it and for good reason. Come see why!



      Originally aired live Wednesday July 20, 12:00PM PDT 
      (Be sure to change your YouTube Setting to 720HD)


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      Chuck Tomasi is a Platform Architect for ServiceNow.  He is a computer science major with over 30 years of IT experience. As a former ServiceNow customer, Chuck won the first Innovation of the Year Award at Knowledge 10. Since joining ServiceNow in 2010 as a Technical Consultant, he has done many large scale ITSM implementations and custom applications, acted as an adjunct instructor for Education Services, created and lead the Technical Best Practices program, and co-hosts the ServiceNow series “TechNow”.


      Dave Slusher has been developing software for 20 years for companies such as Intel, Orbitz, Dell Secureworks and many startups lost to history. He has been with ServiceNow for two years, first in Expert Services and now as the Developer Evangelist for the developer community and portal. He earned his BS from Georgia Tech and his MS in Computer Science from the University of Louisiana - Lafayette.



      Kreg Steppe is an Automation Consultant within ServiceNow's Orchestration product. He specializes in developing integration solutions and automating repeatable processes. Kreg's prior experience includes managing Network Support and Application Development on cloud based networks and DNS maintenance for Manager Tools.