- My View
As ServiceNow Champions, we commonly notice operational efficiency gaps throughout the organization. Whether it’s in HR, who may be taking too long to onboard new employees, or in IT Operations, who’s struggling to figure out which Services will be taken down when a piece of hardware dies, we see it every day! For Champions, approaching leaders of these struggling areas and introducing ServiceNow as a possible solution is second nature, but what do you do if you offer to set up a meeting between the struggling team and ServiceNow, and they say they’re interested, but they don’t want to talk to someone in Sales? They just want you to tell them how ServiceNow could help! What if you don’t know anything about HR or ITOM?
Rather than spending your nights and weekends scouring through ServiceNow docs searching for helpful content, take advantage of Champion Enablement’s Intro Kits. March to the best of ServiceNow’s drum, take our approved content, and introduce ServiceNow to everyone in your organization!
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britt.champeau is the Content Architect of Champion Enablement. Britt was a customer prior to joining ServiceNow almost 3 years ago and has personally experienced just how important communication is to the sustainable success of an implementation. Historically, she specializes in knowledge management, and you may have seen her present at Knowledge conferences or your local SNUG. is a lifelong Star Wars fan, who lives in Boulder, CO with her dog,(For those of you who prefer English to Galactic Basic, that’s Abcde (pronounced Ab-sid-ee).)
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