2 Replies · Latest reply on May 19, 2017 5:55 PM by Christopher Hagy

    Not all ip adresses for Switches and Routers  being discovered

      I am currently discovery routers and switches for a customer but for some reason the source ip (the ip used to discover the device) is not being mapped to any field in the cmdb, for instance, we discovered a router using the ip 10.50.199.100 so our customer is expecting to have this source ip (10.50.199.100) in some field in the cmbd, but this ip is not at any attribute of the ci, neither ip_address or any related list such as network adapters or CI IPs.

      I went through the payloads and noticed that discovery is ignoring ip addresses with IfType 24 which seems to be loopbacks,

       

      Does anybody knows Why are loopbacks interfaces/ip adrresses ignored? how can I change this behaviour?

       

      <ipAddrEntry instance=".4.10.50.199.100">

      <ipAdEntAddr type="SnmpIPAddress">10.50.199.100</ipAdEntAddr>

      <ipAdEntIfIndex type="SnmpInt32">335544420</ipAdEntIfIndex>

      <ipAdEntNetMask type="SnmpIPAddress">255.255.255.255</ipAdEntNetMask>

      </ipAddrEntry>

       

      <ifEntry instance=".335544420">

      <ifIndex type="SnmpInt32">335544420</ifIndex>

      <ifDescr type="SnmpOctetString">loopback100</ifDescr>

      <ifType type="SnmpInt32">24</ifType>

      <ifPhysAddress type="SnmpOctetString"/>

      <ifAdminStatus type="SnmpInt32">1</ifAdminStatus>

      <ifOperStatus type="SnmpInt32">1</ifOperStatus>

      </ifEntry>

      <ifEntry instan

       

      Business Critical: Significant Impact

      Affected Users: All Users

      Start Date: 2017-03-23 14:19:52

      End Date: