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During this session we’ll discuss the overall value of Champion Enablement and Organizational Change Management to ensure a successful, sustainable implementation of ServiceNow through the power of the Force!
First, we’ll discuss the all-important party - Yub Nub!
Then, we’ll review planning your program to make sure silly things don’t take it down. Let’s make sure there’s nothing in your plans like a thermal exhaust port the size of a womp rat that, when hit, could cause a chain reaction that could destroy your entire battle station.
Finally, we’ll learn how to share your successes like they’re information vital to the survival of the Rebellion into the memory systems of an R2 unit.
Join the (Champion) Rebellion today, and May the Force Be With You Always!
Join us on May 4th, 2017 10:00am PT
Have your questions ready to post below, and please share this event with your colleagues!
Watch the Demo Below on May 4th, 2017 .. and post your Questions!
(Be sure to change your YouTube Setting to 720HD)
britt.champeau is the Content Architect of Champion Enablement. Britt was a customer prior to joining ServiceNow almost 3 years ago and has personally experienced just how important communication is to the sustainable success of an implementation. Historically, she specializes in knowledge management, and you may have seen her present at Knowledge conferences or your local SNUG. is a lifelong Star Wars fan, who lives in Boulder, CO with her dog,(For those of you who prefer English to Galactic Basic, that’s Abcde (pronounced Ab-sid-ee).)
To increase the video resolution - mouse over the player and find the "Cog" icon to increase resolution to 720HD!
Looking forward to this!
Thanks so much to everyone for joining today's Ask the Expert session.
In this video we did a quick review of what Champion Enablement is, checked out the new look and feel of the Center, talked about Driving Adoption through relationshipgoals, discussed the importance of technical best practices, reviewed solution-specific content, and talked about sharing and sustaining success.
These last 4 months of Ask the Expert sessions have been such a joy for us, and we look forward to working at Lightspeed with all our Champions going forward. It's our goal to make sure that when we tell you we love you, all you have to say is "I know."
Please feel free to ask any questions you may have about Champion Enablement in this discussion! We'd also love to take requests for topics to cover in upcoming Ask the Expert sessions. May the Force of Champion Enablement Be With You... Always!
Champion Enablement Team
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Community Engagement Manager