- My View
I want to know if ServiceNow can pass over Change Request Numbers and URLs to SharePoint.
What's the best way to implement this?
Yes absolutely you can pass the ID of the incident to SP so it links back to SNOW.
The way to implement this would be to create a web part in SP that brings back the incident ID along with other incident data required to be visualized by the client. You can the use the ID to hyperlink back to SNOW.
Here is an example. For tasks, I made the name hyperlink back to SNOW. Look at the URL at the bottom of the page it hyperlinks back to that task in SNOW.
If you need more information, have a look to our website https://www.itroisolutions.com/ecboss-servicenow-integration-with-sharepoint