7 Replies · Latest reply on May 22, 2017 6:14 PM by Paul Morris

    Service Portal Filter breadcrumb widget like HI

      A requirement we have here is allow our users to view open incidents and request along with their closed incidents and requests.  The My Request page only lists the open incidents and requests.  I was hoping if I put the Filter Breadcrumb in the My Request page it would allow our users to use the filter conditions to search for their closed incident and request.  But when I used that widget it only show All

       

      This is how it looks like in our instance:

       

      I was hoping it would look like how the HI page looks like:

       

      Do I have to modify the clone and modify the Filter breadcrumb widget to do this?