- My View
We're just upgrading to Istanbul and it's the first time we've had the "User Presence" icon that is displayed when 2 people are on the same form.
Issue: When you click on that user presence icon, you get a popup with a couple fields displayed. These fields include business and HOME numbers by default.
I'm trying to remove the home number. We already have security acls on the home number field so that only those with permission to see it can see it, but we thing that we'll have nervous techs from all over calling us if they see each other's home numbers when they click in that icon. We'd prefer to have it available on the user form ONLY.
Does anyone know how to remove it from the user presence popup?
I had to do something similar for a client. you need to copy and edit the User Profile widget. Then put the new widget on the page instead of the OOTB widget.
Hope this helps
Unfortunately, I don't think that's it. The "User Profile" widget does not contain any mention of the home_phone field at all, so there's nothing I can modify to remove it.
If it's calling something somewhere else in this code, I unfortunately am not sure where, and any other help would be much appreciated.
Sorry about that Rita I thought you were speaking about the portal.
Thanks for trying! We ended up just adding an ACL on the home_phone field so people weren't seeing it. It feels like a kludge, but it works!