3 Replies · Latest reply on May 19, 2017 2:30 PM by Freddie Pokrzywa

    Anyone know how to change the fields displayed when you click on the User Presence icon?

      Hi -

       

      We're just upgrading to Istanbul and it's the first time we've had the "User Presence" icon that is displayed when 2 people are on the same form.

       

      Issue:  When you click on that user presence icon, you get a popup with a couple fields displayed.  These fields include business and HOME numbers by default.

       

      I'm trying to remove the home number.  We already have security acls on the home number field so that only those with permission to see it can see it, but we thing that we'll have nervous techs from all over calling us if they see each other's home numbers when they click in that icon.  We'd prefer to have it available on the user form ONLY.

       

      Does anyone know how to remove it from the user presence popup?

       

      Thanks!