17 Replies · Latest reply on Aug 16, 2017 9:34 AM by Raju Singh

    Need to update my record of service catalog as approved when a group member clicks on a link as approved or rejected

      Please help how to achieve this requirement..


      In my service Catalog, there is an approval group. when the notification goes to this notification group, I need to create a link in the notification , if any member of the group clicks that link as approved or rejected. It should update the record as approved or reject in service catalog.


      I know this functionality is desgined for Change management. How shall I achieve it for service catalog. Please help!!