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how could I trouble shoot this very quickly ?
For some reason , I always have every required approver person twice in the approver section maybe by accident I have 2 workflows which are being applied to the "change_request " table ? how could I quickly verify this ?
Hi fvd, Please refer this doc to understand how it can still apply:
Yes the documents talks about the conditions when your workflow will run. So, one version of this workflow might be checked out however another version of the same workflow might be "Active" and "Published" which allows it to trigger. In other words, only the version which is checked out wont work however a published version of the same workflow might be running and causing the issue.