9 Replies · Latest reply on Sep 14, 2017 6:04 PM by Shishir Srivastava

    Inbound email dump into comments field

      Hi Everyone,

       

      I have a requirement regarding inbound emails. I am attaching my inbound email case. In the attachment from the Notes i want to dump the information to comments field in the incident. How can i do that. I created basic inbound action in the inbound action how can i include this one.

       

       

      Inbound section.PNG

       

       

      Thanks