4 Replies · Latest reply on Sep 13, 2017 9:22 AM by Saprem Dixit

    Is it possible to reopen the incident directly by clicking on the link which is added in the notification saying "Click here to reopen this incident"?

      We want a link "Click here to reopen the incident". When this link is clicked it should redirect to the incident form and incident should be reopened directly.


      We want it go through single click only.Is it possible?