1 Reply · Latest reply on Sep 13, 2017 6:44 PM by Raju Koyagura

    knowledge management issue

      Hi All,


      We have a task regarding the KA's "On specifying in a Knowledge Article more than one brand affected (2, 3, all) onfly first one is shown and the rest is turned into a code, e.g c1c2616, 26c0e8b, etc."



      This happens when article is sent for approval (for article being updated it takes place still in draft state).


      Please suggest me on this.