1 Reply · Latest reply on Jan 2, 2018 7:40 AM by John Bourne

    Looking to speak to some customers who are doing CSI in ServiceNow.



      I am the product manager in ServiceNow. I am looking to speak to CSI manager or customers who have implemented CSI (Continual Service Improvement) in their organization using ServiceNow. I am working on few ideas to make CSI process much easier and driven by data-based insights.


      Your feedback can help influence some of the work we are doing around CSI. Please leave a comment if you are interested and I will reach out to you for a quick call.



      Manjeet, PM ITSM Intelligence