23 Replies · Latest reply on Dec 1, 2017 9:14 AM by Laxmikanth Venkataramanan

    New ServiceNow Certifications & Certification course name change

      Hi Friends


      I am getting lot of questions from different sources online and offline about ServiceNow certification changes happening very recently just now.


      So, I have decided to write this article to share below mentioned important updates about ServiceNow certifications, which should be helpful for all ServiceNow certification aspirants.


      Yes, I am confirming that ServiceNow has launched new certifications related to ServiceNow Implementation capability and also has proposed to change name of existing certification as described below:


      ServiceNow has launched new Learning Paths and Implementation Specialist Certifications aligned to specific products. With this launch, ServiceNow has also changed the names of our courses to better align to the construct of the new paths. Including one of the most popular courses, the "System Administration" certification is now "ServiceNow Fundamentals" certification.


      New Implementation Specialist certification will be available soon. Below is a sample of those courses now being offered.


      Certified Implementation Specialist - ITSM
      Certified Implementation Specialist - Service Mapping
      Certified Implementation Specialist - Financial Management
      Certified Implementation Specialist - Human Resource
      Certified Implementation Specialist - Customer Service Management
      Certified Implementation Specialist - Vulnerability Response


      However, please note below are the currently available certifications, which you can register and complete before new exams get into action:


      Certified System Administrator
      Certified Application Developer
      Certified Implementation Specialist


      The ServiceNow website will be updated to showcase these courses and new learning paths in next few days as it seems.


      Hope you will find above mentioned information helpful to understand the new certification exams and related updates.



      Let me know your feedback.


      Thank you,

      Anirban kar