2 Replies · Latest reply on Dec 7, 2017 11:11 PM by Bhupesh Gupta

    Missing attachment while creating HR case via inbound email action.

      Hi,

       

      I have checked the max attachment size and it's 25 MB. There are 4 attachments that need to be added to hr case. The hr case is opened via inbound email and 2 attachments got inserted and 2 are missing.

      Could anyone please share the reason or please help to solve the issue.

       

      Regards,

      Kamana