3 Replies · Latest reply on Jan 6, 2018 11:07 AM by Thilo Grobe

    Why MID server installation is mandatory for Cloud Management

      I have doubt on Cloud Management. I was configuring cloud services between ServiceNow and AWS/Azure. I have successfully configured Service Account and was trying to make data-center discovery. The process failed with error "Could not locate an active mid server - No valid MID Server is available to select from." I have checked on community and was able to understand that for Jakarta release installation of MID server is mandatory for cloud management.

      I want to understand that, In a client environment where Active directory is Integrated with ServiceNow, why do we need to configure MID server for cloud management between ServiceNow to any of Cloud services like (AWS,Azure etc). Is it for Authentication or for Connectivity to Client Environment resources?

      Would like to understand from the architecture point of view.