2 Replies · Latest reply on Dec 4, 2017 1:25 AM by Catalin Paul Dragos

    Chat feature - redirect from active connect session.

      Hello,

       

      I want to redirect the user (Service Desk), from  active chat page to Service Catalog page, when "Create Request" is selected, as in picture below:

       

       

      The action here is defined in Collaborate -> Administration-> Actions.

      I've tried gs.setRedirect(url), but it's working only if the Service Desk user refresh the page.

      It's any way to open new windows or redirect the user without refresh the page?.

       

      Thanks,

       

      Catalin.