2 Replies · Latest reply on Dec 4, 2017 1:25 AM by Catalin Paul Dragos

    Chat feature - redirect from active connect session.



      I want to redirect the user (Service Desk), from  active chat page to Service Catalog page, when "Create Request" is selected, as in picture below:



      The action here is defined in Collaborate -> Administration-> Actions.

      I've tried gs.setRedirect(url), but it's working only if the Service Desk user refresh the page.

      It's any way to open new windows or redirect the user without refresh the page?.