1 Reply · Latest reply on Nov 8, 2017 6:46 AM by Michael Skae

    When to know is the automatic patch of servicenow in prod server im currently on istanbul 7

      Hi guys just want to know when will be the istanbul 7 will patch istanbul 9a automatically for production.

       

      because right now all of my non production server was automatically patch by nov 8 for istanbul patch 9a

       

      and also they email us regarding the update for non prod i dont know why they email nov 6 but they do it automatically in nov 8.

      may i know if they going to patch it by nov 20.

       

      i didnt get at all when they will automatically patch your instance.

      is their any hotline or immediate customer service that i can ask this kind of admin questions.