- My View
Currently we do not offer an officially supported vanity url feature. We are building this into our platform and it ‘should’ be available for GA in the London release (though we have no commitment to that release as of yet). We are currently offering vanity url in a beta form on a case-by-case basis which requires BU approval. Availability to the early feature offfering is currently limited to only CSM and MSP customers over a certain ACV. CSM and MSP customers can submit and INC in HI to request early access and go through the approv process.
Customers who do not qualify for this early release and who need a vanity url will need to implement a reverse proxy within their own infrastructure.
Thank you, we will try this with the vanity url feature with ServiceNow