5 Replies · Latest reply on Nov 20, 2017 6:16 AM by Chuck Tomasi

    CSM User preference and User Profile

      Hi Everyone,


      I don't understand how preferences and profile are used is CSM Portal :


      As you see in picture below, my "sys_user" attributes are different from my "User Preference"


      Updating one does not update the other.



      User preference are retrieve from both url (via api request) :




      How is that possible ?


      How to link/sync User Preference and User Profile in both direction ?


      I'm a bit confused, so are my customers. Thanks