5 Replies · Latest reply on Nov 15, 2017 10:41 AM by Karla Chorny

    In a Workflow, how do I check if a "Due Date" has been updated?

      I need to know how to configure in a Workflow, if a Due Date has been changed/updated.

       

      The workflow steps being:

      If Due Date is over 2 hours past, then start the workflow.

      Send notification to "Assigned To" to update the work order/due date.

           Wait 24 hours - Has the Due Date been updated?

                Yes - end the workflow.

                No - send email to Assigned To AND Manager 1

       

           Wait another 24 hours - Has the Due Date been updated?

                Yes - end the workflow.

                No - send email to Assigned To AND Manager 2

      End Workflow.

       

      So how do I do the "Has the Due Date been updated?" check in a Workflow?

      Is Due Date AFTER Updated Date?

       

      thanks

      Tony

       

       

      Message was edited by: Anthony Carter