1 Reply · Latest reply on Dec 4, 2017 12:05 PM by Guillaume Seynhaeve

    IVR that integrates with service now?

      We are looking for the best IVR to integrate with service now - it needs to do full telecom functionality including VOIP for the agent to work at home, we want to do full soft phones.

        • Re: IVR that integrates with service now?
          Guillaume Seynhaeve

          Hi Nicholas,


          If you are looking for integrated IVR with ServiceNow, 3CLogic can certainly help. 


          3CLogic provides a complete and certified contact center and CTI integration with ServiceNow, including IVR, ACD, skills-based routing, CTI, click to call, automated activity postings, and much more.  You can learn more here or check out our short video.  Happy to schedule some time offline as well to discuss your requirements in more detail.




          G. Seynhaeve




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