8 Replies · Latest reply on Nov 30, 2017 8:50 AM by rfedoruk

    Distilling and handling skipped updates with Upgrade Assist: 11/30 Ask the Expert

      expert-logo-2.pngWhenever you upgrade ServiceNow, the system stores a list of “skipped updates”.  Depending on how many versions you’ve jumped, this list can range from hundreds to thousands.  The skipped updates range from the absolutely benign, to legitimate potential for failure.  The considerate and competent ServiceNow resource *will* interrogate the skipped updates, laboriously!


      Upgrade Assist, by Whitespace Studios, distills the skipped upgrade information providing you the richest data in a single record, with suggested actions that can be taken across multiple records simultaneously.  Thousands of dollars of labor savings per upgrade, and we’re going to show you how.


      Come watch, listen, learn, and ask your questions with dedicated experts!


      November 30, 2017

      8am Pacific / 10am Central/ 4pm London

      Post your Questions Below!
      And Please Let our Experts know how they've helped! Comment Below!

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      Robert Fedoruk, VP of Strategy, Whitespace Studios

      Huw Nolan, Sr. ServiceNow Developer, Whitespace Studios




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