- My View
Hai I am new to Service Now,my questions are 1) how project implementation process in servicenow done(please explain in step by step process)
2) generally what kind of requirements clients asks ?
If I am able to understand this correctly, you are talking about Project Portfolio Management.
ServiceNow® Project Portfolio Management (PPM) provides ubiquitous visibility, from idea to execution. Centralized demand management optimizes prioritization and planning. When demand becomes projects, resource management tracks planned and unplanned work in one place. Agile management, testing, and other collaboration tools improve productivity and enable faster delivery of high‑quality services.
The ServiceNow Project Portfolio Suite (PPS) provides a simplified (yet complex), team-oriented approach to Project Portfolio Management and IT development by combining several individual applications.
Project Portfolio Suite (PPS) can include the following applications:
Project Management - A suite of tools used to manage projects, task, and resources.
Demand Management - An application used for gathering and assessing ideas and promoting accepted ideas to strategic and operational demands.
Portfolio Management - create portfolios which are collections of related programs, projects, and demands. You can then perform financial planning and monitor the status and progress of these portfolios.
Program Management - logically group related projects or demands under a single entity. The ServiceNow Program Management application helps you to manage related projects and demands in coordinated way that is not possible when projects and demands are managed independently.
Agile Development - manages the software development and release process.
Test Management - provides tools for manual software testing.
Resource Management - enables resource requesters to create resource plans and request resources.
Release Management - encompasses the planning, design, build, configuration and testing of hardware and software releases to create a defined set of release components.
Cost Management - Cost management tracks configuration item costs. The costs can be allocated to business units and used in reports.
Just like a real-life project, PPS can use the multiple ServiceNow applications above to manage a project.
The only application currently that is "mandatory" for PPS to run is the Project Management application. However depending on your business needs, you may want to use the other connected ServiceNow applications to better manage your projects and portfolio. These applications are more connected with each release, however you can disable them as necessary.
Note: Customers who already have Project Portfolio Suite can upgrade to Project Portfolio Suite with Financials. New customers must purchase Project Portfolio Suite with Financials.
The project manager (project_manager) role for Project Portfolio Suite includes all the manager roles for the applications included in the suite.
Here are a few videos for your reference:
Plugin ID: com.snc.financial_planning_pmo
-- Gaurav Choudhury
Please Note: Kindly LIKE or MARK Correct/Helpful, if you are satisfied with my response.