- My View
As I go through the Service Portal tutorial, I am editing the homepage through the Page Designer:
I can see these edits if I toggle to "Preview", but I don't see an option to save these edits. Consequently, when I go to the Service Portal homepage through my instance, I don't see any of those edits:
How can I save edits so they apply to my actual Service Portal homepage?
From the screenshots you have provided it seems like you have created a new portal IRIS homepage. And the second screenshot is of the default landing page of service portal. The URL for the second screenshot might be https://instance-name/sp.
IF the URL looks like above you can replace the sp with the URL suffix of the new IRIS portal.
You can get the URL suffix of the new portal by clicking on Edit Portal Properties. Ex https://instance-name/iris.
Edits done in Page Designer get auto-saved except when you delete something.
The URL of the first screenshot is:
The URL of the second is:
Should that be something else?
Try to click update in the portal pages after you are done with the editing
I've since shut the instance down several times and several times restarted it. I don't think updating is the issue, but rather that the two pages are pulling from two different places.