- My View
I suggest you to contact your account manager for answering any license questions.
License cost varies for different customers in different use cases.
Please mark answer as Correct, helpful as appropriate.
I am trying to make this without giving license and without creating a role endusers nees to see the incidents...i.e. Group Managers doesn't have role
as per my understanding ,every role would be costed from servicenow ,yes it is good if you have a check with your manager on it.