17 Replies · Latest reply on Dec 7, 2017 10:30 AM by Ben Sweetser

    How to change model category for an asset after it is deployed

      When I have created an asset (ex. a powerfull laptop) and have deployed it as a server (multiple model categories).


      Now I want to deploy it as an office computer, and would like to change the model category to Laptop.


      How can I change the model category, because ServiceNow locks that field after the first creation.