Experience with development and implementation of ServiceNow ITSM modules – Asset Management, Incident Management, Problem Management, Service Catalog and Service Request, Configuration Management, Change Management, Knowledge Management or other ITSM application.
Experience with extending the ServiceNow schema to custom applications
Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like Service Mapping, Event Management etc.
Understands technical and functional design requirements related to ServiceNow.
Create and manage scripts and workflow.
Integration using REST/SOAP and JSON
Experience with relational databases (e.g. MySQL, Oracle)
A fundamental understanding of ITSM, ITIL or CMDB
Experience with Business Rules, Script Includes, UI Actions, Scripted APIs, Scheduled Jobs - all scripted aspects of the ServiceNow system
Experience in extending ServiceNow portal, pages and widgets using AngularJS, Bootstrap, Sass and D3.
Custom UI Changes with usage of Web Technologies such as DOM, HTML changes (good to have)
4-year college degree in Computer Science or equivalent.
Minimum of 6 years working IT environment.
Minimum of 2-3 years working with ServiceNow Platform and Service Portal.