6 Replies · Latest reply on Dec 6, 2017 7:11 AM by Josh Cooper

    Compare previous to current year.

      Hi Guys,

      What is the best way to compare tickets opened in current year to the previous year? (Don't have performance analytics)


      This is the report we currently run for new tickets. It is everything opened in a current month stacked by status. My manager would like to see a report that would show current year compared to the last in a similar way.