- My View
What is the best way to compare tickets opened in current year to the previous year? (Don't have performance analytics)
This is the report we currently run for new tickets. It is everything opened in a current month stacked by status. My manager would like to see a report that would show current year compared to the last in a similar way.
Is there anyway of doing this month by month?
In the field "Per" you should be able to configure the months, but then it will not do this per year on top. Just give it a try.
Hi Ulrich, if change year to month, I will get the outcome I have screenshooted on the top. What my goal is to have a comparison of lets say November 2017 to November 2016 on the same report.
I wish there were a better answer, but your best bet is probably to export to Excel, in this case, until you're able to take advantage of the Jakarta features.
Not really. There are some new functionalities added like using multiple datasets in Jakarta. I have not looked into them but may be they are helpful in your case.
Please hit like or mark the response as helpful or correct based on the impact!
Mujtaba Amin Bhat