- My View
As per our business requirement , when a request is raised for application/applications access, it goes for first level approval to caller's manager. When the first level approval is done, it goes to the second level approval to the respective application's owner.
Now there are approval groups formed for each application and there are members in each approval group. The issue is that when the first level approval is done by manager, the approvers get deleted for few applications by system itself. Kindly note the whole approver group gets deleted.
Can anyone help why the system is deleting approval group(approvers) automatically by itself??
You may need to look into business rules on approval table. There could some bad code somewhere in Business rules/Script Includes/Workflows. Try to search through script contains 'sysapproval_approver' and script contains 'delete'.