1 Reply · Latest reply on Dec 7, 2017 1:47 AM by Gurpreet Singh

    Approvers are deleted automatically by system itself

      As per our business requirement , when a request is raised for application/applications access, it goes for first level approval to caller's manager. When the first level approval is done, it goes to the second level approval to the respective application's owner.

       

      Now there are approval groups formed for each application and there are members in each approval group. The issue is that when the first level approval is done by manager, the approvers get deleted for few applications by system itself. Kindly note the whole approver group gets deleted.

       

      Can anyone help why the system is deleting approval group(approvers) automatically by itself??